TCL TV offers the perfect combination of high-definition images and limited entertainment options, allowing you to relax and enjoy your favorite TV shows and movies at home. But what if you are enjoying your favorite show, and your TV suddenly goes black?
Don’t fret! We are here to help you.
A black screen could indicate various issues, including minor and major problems. However, a simple reset may be all you need. A reset restores your TV to its original state, which might quickly resolve the issue.
This article will show how to reset TCL TV with a black screen. We will also discuss other ways to fix the black screen if a reset fails.
What Causes a TCL TV Screen to Go Black
While TCL TVs have great features, they may develop issues over time. Before we look into the solutions, it is vital also to know the underlying causes. However, remember that various TV models have different issues and causes.
Here are the five common reasons why your TCL TV screen may go black:
- Power Problems.
If your power outlet is faulty or malfunctioning, the TV won’t receive power, causing a black screen. Similarly, a power surge can damage the internal components of the TV, leading to a black screen. - Backlight Issues.
LED TVs use a backlight system to illuminate the screen. If the backlight fails, your screen can appear completely black. This can be due to a faulty power supply board or LED array. - Poor Cable Connection.
When the cable connection between your TV and external devices, such as the cable box or DVD player, is poor, your display will be distorted, leading to a black screen. Damaged, loose or not correctly inserted cables can also cause the issue. - Software Issues.
Firmware is the foundation of the software that runs your TV. If it has bugs or glitches, your TV screen may go black. You may also experience the issue if your TV’s operating system crashes or freezes. - Defective Screen.
Your TCL TV won’t turn on if the screen is faulty. If the screen is cracked or has a short-circuit, the TV will stop displaying images, leading to a black screen.
How to Reset TCL TV With Black Screen
These are the two ways to reset a TCL TV with a black screen:
Method 1. Using the Reset Button
TCL TVs have a small reset button either on the back or side. Without turning your TV off, use a paperclip or any small pointed object to push this button down.
Hold the reset button until your TV switches off and on again. TCL TVs usually restart once during the reset process. But it’s worth noting that your TV may restart twice, which is entirely normal.
Once your TV turns on, the black screen glitch should be gone, allowing you to go back to watching your favorite show.
Important! Resetting your device to factory settings erases all of the data, including apps, saved Wi-Fi passwords, and other settings that you customized.
Method 2. Using a Remote Key Combination
Important! This method only works with TCL Roku TVs.
- Step 1. Click the remote’s “Home” button five times.
- Step 2. Tap the “Up” button once.
- Step 3. Press the “Rewind” button twice.
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Step 4. Click the “Fast Forward” button twice.
5 Other Ways to Fix TCL TV Black Screen
Aside from resetting your TLC TV with a black screen, there are other ways to fix it and ensure an uninterrupted streaming experience.
Here are the 5 other ways to fix a TCL TV with a black screen:
1. Restart Your TCL TV
A restart refreshes all your hardware and software issues. This will resolve the black screen issue on your TV.
Follow the steps to restart your TCL TV:
- Step 1. Unplug your “TCL TV” from the power outlet.
- Step 2. Press & hold the “Power” button.
The power button is beneath the TCL logo on the bottom of the TV. - Step 3. Wait for at least 30 seconds.
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Step 4. Reconnect your TCL TV to the power source.
2. Examine Your Cable Connections
It’s essential to check that all external devices integrated into your TV connect appropriately to their respective ports. You can disconnect and reconnect the cables to refresh the connection. If the problem persists, transfer the HDMI cable to a different port.
You must also ensure the cables are clean and in good working condition. Loose, dirty or damaged HDMI cables could distort the display, leading to a black screen on your TCL TV.
3. Check the Power Source
A faulty power source might provide insufficient power to your TV, causing the black screen issue. Ensure to plug your TV into a working power outlet. If needed, try unplugging and reconnecting the power cable or plugging it into a different power outlet.
If the issue persists, try switching the power cable to your TV to see if it works. Remove the surge protector and connect the TV directly to the power source if you use a power surge. A malfunctioning surge protector may also be causing the issue by passing less electricity.
4. Examine the Backlight of Your TCL
A faulty backlight may cause your TV to show a black screen when you turn it on. There are still pictures playing on your TV screen, but the backlight cannot illuminate them properly, thus preventing you from seeing them. To examine your backlight, ensure your TV is plugged into the power outlet and then shine a flashlight on your TV screen.
If you see a reflection on the screen, your TV works properly. However, if you see a faint image, your TV’s backlight is defective and needs replacement.
Related Post: TCL TV Not Turning On
5. Contact TCL Customer Support
If none of the solutions fixes your problem, you should contact TCL customer support for more troubleshooting tips. You can contact them via their official website or through their provided contact numbers to explain your problem.
The technical team can offer a free repair or replacement if your TCL TV is under warranty. However, if your warranty has expired, you may have to bear the costs of any repairs or replacements needed.
Learn more about other ways to fix a TCL TV with a black screen on TCL Support.
Is your TCL TV Roku-equipped? Find out what to do to a Roku TV that shows a black screen.
How Much Does It Cost to Fix a TCL TV Screen?
The cost of fixing a TCL TV screen depends on the extent of damage, the TV model, and your location. Repair costs can also depend on whether you are getting the TV fixed under or out of warranty. If your TV is under warranty, the repair might be free or at a reduced price.
If your warranty has expired or the damage isn’t covered, you must pay for the fixing costs out of pocket. Typically, TCL offers a limited one-year warranty from the date of purchase. However, this also depends on the specific model of the TV you buy.
