The PS5 console PlayStation Store no longer has an Avatars section, so you cannot browse and buy premium avatars directly on PS5. You can still buy some avatars through the web store or PlayStation App (if you can find the listing), or from a PS4 Store. Then set the purchased avatar on your PS5 profile.
Quick answer, how to buy avatars on PS5: Use the PlayStation Store website or PS App to purchase an avatar bundle (often listed as a game add-on), or buy it on a PS4 Store. Then go to PS5 Profile > Edit Profile > Avatar to apply it.
Can you buy avatars on PS5?
No. You cannot browse and buy premium avatars directly from the PS5 console Store anymore. PS5 still lets you use free default avatars and any avatars already attached to your PSN account. Some avatar bundles can still be purchased through direct product pages on the web store, the PlayStation App, or a PS4 console, and availability depends on the listing and your region.
- Method 1: Buy via PlayStation Store website
- Method 2: Buy via PlayStation App
- Method 3: Buy via a PS4 console
- Apply the avatar on PS5
Why don’t avatars show up in the PS5 Store?
Sony removed avatar browsing from the PS5 Store UI, so there is no category to shop avatars like on PS4. Themes also disappeared, which makes it feel like avatars were discontinued. Some avatar purchases still exist as bundles or add-ons, but you usually must find the exact listing on web/app or buy it on a PS4.
How do you buy avatars for PS5? (3 working methods)
Buy avatars outside the PS5 console store. They attach to your PSN account and can be selected on PS5.
| Method | What you need | Works without PS4? | Notes |
| Website | Browser + PSN | Yes | Best if you can find a listing |
| PS App | Phone + PSN | Yes | Search can be hit-or-miss |
| PS4 | Access to a PS4 | No | Most reliable for browsing avatars |
Method 1: Buy avatars on the PlayStation Store website (best if you do not own a PS4)
You can sometimes buy avatar bundles from the PlayStation Store website by finding a direct listing, then purchasing it on your PSN account.
Step-by-step (website)
- Go to store.playstation.com and sign in.
- Confirm you are on the correct country store for your PSN account.
- Search for avatar bundle, premium avatar, or the game name plus avatar.
- Open the product page and confirm it includes avatars (often an add-on).
- Select Buy (or Add to Library if free) and complete checkout.
- Restart your PS5 (or sign out and back in), then apply it on PS5 using How do you set a purchased avatar on PS5?
What to look for on product pages
- Type: often listed as an Add-On.
- Packaging: “Avatar Bundle (x10)” style packs are common.
- Platform labels: many are marked PS4, but still attach to your PSN profile.
Method 2: Buy avatars with the PlayStation App
The PlayStation App can still complete purchases if you find an avatar listing or a game add-on that includes avatars.
Step-by-step (PS App)
- Open the PlayStation App and sign in.
- Tap Store and use Search.
- Search for the game name plus avatar bundle, or try premium avatar.
- Open the add-on page, then tap Buy.
- Confirm it in your purchase email or Transaction History.
- Apply the avatar on PS5 using How do you set a purchased avatar on PS5?
If the app search shows nothing
- Search the game name, open the game page, then check Add-Ons.
- Try broader terms like avatar bundle.
- Confirm your account region and restrictions (age or parental controls).
Method 3: Buy avatars on a PS4 console (most reliable)
If you have access to a PS4, you can still buy avatars from the PS4 Store and use them on PS5 with the same PSN account.
Step-by-step (PS4)
Step 1: Make sure you are logged into your PlayStation account
Step 2: Navigate to the PlayStation Store on your PS4
Step 3: Go to Extras
Step 4: Select Avatars
Step 5: Choose an avatar, then buy it
Step 6: Select Set Avatar (optional)
After purchase, how long does it take to appear on PS5?
Most avatar purchases show up on your PS5 within 1 to 10 minutes. If it does not appear, reboot your PS5, sign out and back in, or restore licenses (steps below).
How do you set a purchased avatar on PS5?
Once the avatar is attached to your account, set it from your PS5 profile settings.
Set your avatar from your PS5 profile
Step-by-step (PS5)
- Select your profile icon in the top right of the PS5 home screen.
- Select Profile.
- Select Edit Profile (pencil icon).
- Select Avatar.
- Choose your purchased avatar (it should appear alongside the defaults, if available).
- Select Save.
How do free PS5 avatars work (and where do you find them)?
PS5 includes many free default avatars you can select from your profile, even though you cannot shop for paid avatars on the console store.
Go to Profile > Edit Profile > Avatar, then pick one from the list.
Why can’t I find the avatar I want?
Many premium avatars are tied to older store systems, specific games, or regional listings, so they may not show up in PS5 search or be sold in your country store. Some were bundled with older games, special editions, or promos, and some packs were delisted.
Common reasons
- Region mismatch: your PSN account country controls your store catalog.
- Child account restrictions: age and parental controls can block purchases.
- Add-on only: avatars may appear only under a game’s Add-Ons.
- Delisted items: some older packs are no longer sold.
- Custom images confusion: profile picture is separate from an avatar.
What if you bought an avatar but it’s not showing on PS5?
If an avatar purchase does not appear, it is usually an account mismatch, a delay, or a license sync issue.
Fix checklist (in order)
- Confirm you are signed into the same PSN account on PS5 that made the purchase.
- Wait 10 minutes, then reboot your PS5.
- Sign out of your PS5 user and sign back in.
- Go to Settings > Users and Accounts > Other > Restore Licenses.
- Check Transaction History on the web store/app to confirm the order completed.
- If it never appears, contact PlayStation Support with the order ID.
Getting custom avatars for PS5
You have two options: buy a premium avatar (when available), or use a custom profile picture.
-
Buy premium avatars (when you can find them): use the web store, PS App, or a PS4 Store, then apply it on PS5.
-
Use the profile picture feature: upload a personal image through the PlayStation website or app, then adjust privacy settings if needed.
Custom avatars for PS5 using the profile picture feature
-
Step 1: Log in to your PSN account on the PlayStation website or mobile app.
-
Step 2: Go to your Profile and select Edit Profile.
-
Step 3: Select Edit next to Profile Picture.
-
Step 4: Select Change Picture, choose an image, then save.
-
Step 5 (optional): On PS5, adjust who can see your profile details in Privacy Settings.
Did PlayStation remove avatars?
No. PlayStation did not remove avatars from profiles, but Sony removed the ability to browse and buy them from the PS5 console Store interface. Free default avatars remain on PS5, and older purchased avatars still work if attached to your PSN account. For PS3/PS Vita era purchase changes, see the official notice on the PlayStation website.
FAQs
Can you buy avatars directly on PS5?
No. The PS5 console PlayStation Store does not include an Avatars section. You can still use free default avatars, and you may be able to buy avatar bundles through the web store, the PlayStation App, or a PS4, then set them on PS5.
Do PS4 avatars work on PS5?
Yes. If an avatar is attached to your PSN account, you can use it on PS5 when you sign into the same account. Many premium avatars are labeled as PS4 items, but they apply to your PSN profile.
Why don’t I see my purchased avatar on PS5?
It is usually a sync delay or an account mismatch. Confirm you are logged into the same PSN account, restart your PS5, then restore licenses in Settings. Also confirm the purchase in your transaction history on the PlayStation website or app.
Are there any free avatars on PS5?
Yes. PS5 includes free default avatars you can choose in profile settings: Profile, Edit Profile, then Avatar. These are separate from premium avatars, which may require a purchase through the web store, app, or PS4.
